Drooling Hail

The precise definition is Customer Relationship Management, in reality it means changing the focus of your business to become customer centric. Funny thing about that statement is most organizations believe they are already customer centric. Yet a great percentage of businesses both large and small haven t committed to building long […]

Before you do anything, have the likely expectations of your people in mind. They will tend to define a good manager as one who:
Is positive and enthusiastic
Has vision (sees the longer /broader view
Achieves their own goals
Is well […]