http://droolinghail.xblogspot.com Just another xBlogSpot weblog Sat, 12 May 2007 19:56:11 +0000 http://backend.userland.com/rss092 en All companies are in constant need of aggressive, creative and resourceful salespeople to have their products specified, accepted and used by customers. Without informed and capable field salespeople, no distributorship could hope to compete in the marketplace today. How often have any of us stopped to ... http://droolinghail.xblogspot.com/2007/05/12/tough-reprimands-how-to-handle-that-one-on-one-discussion-with-a-sales-person/ Many smaller businesses have advanced beyond back office automation using PCs and client-server IS platforms. More owners are looking at advanced sales automation software as a way of improving the productivity of their sales force as well as customer satisfaction. Salespeople are often more resistant to ... http://droolinghail.xblogspot.com/2007/05/06/improving-your-sales-forces-effectiveness-through-automation/ The precise definition is Customer Relationship Management, in reality it means changing the focus of your business to become customer centric. Funny thing about that statement is most organizations believe they are already customer centric. Yet a great percentage of businesses both large and small haven ... http://droolinghail.xblogspot.com/2007/04/23/customer-relationship-management/ Before you do anything, have the likely expectations of your people in mind. They will tend to define a good manager as one who: Is positive and enthusiastic Has vision (sees the longer /broader view Achieves their own goals ... http://droolinghail.xblogspot.com/2007/04/23/new-to-sales-management-begin-with-your-people-in-mind/